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∵ Jason Bedford ∴ 2026-07-31 00:00 ∞ 3 min

Professional summary

I’m an engineer with 15+ years of experience building cloud platforms, enterprise automation, developer tooling, and software solutions that enable engineering teams to build, deploy, and operate secure, reliable systems. My work spans AWS platform engineering, Kubernetes, infrastructure as code, CI/CD automation, enterprise integrations, and software development.

Technical expertise

Cloud platform engineering

AWS · Amazon EKS · AWS Lambda · CloudFormation · IAM · Kubernetes · Docker · Helm · Argo CD · Backstage · Crossplane

Software development

JavaScript · Shell scripting · Python · Rust · Go · Perl · SQL · Microservices · REST APIs · System integration

DevOps and engineering

GitLab CI/CD · Jenkins · Git · GitOps · Agile / Scrum · SDLC · Application architecture · Secure software development · Infrastructure as code · Workflow automation

Enterprise technologies

ServiceNow · AutoSys · CA7 · PostgreSQL · SQL Server · SQLite · Linux · FreeBSD · Windows Server

Professional experience

American Family Insurance - 2011-Present

AWS Platform Engineer - 2020-Present

  • Support Atlas, the Internal Developer Platform, providing self-service Amazon EKS provisioning with EKS, Argo CD, Backstage, and Crossplane.
  • Support an enterprise AWS environment consisting of more than 600 managed AWS accounts.
  • Lead automation of AWS account lifecycle management by integrating ServiceNow workflows with AWS account closure processes.
  • Develop AWS Lambda automation using Python and CloudFormation templates.
  • Build AWS account provisioning pipelines integrating AWS CodePipeline, GitLab, Lambda, and CloudFormation.
  • Manage IAM roles and permissions supporting secure multi-account AWS environments.
  • Partner with application developers, architects, and security engineers to improve developer experience and cloud adoption.

Primary technologies: AWS · Amazon EKS · Kubernetes · Lambda · Python · CloudFormation · IAM · GitLab CI/CD · Docker · Argo CD · Backstage · ServiceNow

Container Services Squad - The General

  • Supported Platform9 Kubernetes clusters.
  • Participated in OpenShift proof-of-concepts.
  • Worked with developers deploying containerized workloads.

DevOps - Main Street America

  • Migrated the Bonds application from SVN to GitLab.
  • Improved Jenkins-based release automation.
  • Supported CI/CD modernization.

Senior Automation Engineer

  • Built one of the organization’s most heavily used ServiceNow automation platforms.
  • Eliminated thousands of manual engineering hours.
  • Reduced manual paging by more than 85%.
  • Reduced AutoSys provisioning from days or weeks to minutes.
  • Developed ServiceNow integrations with PeopleSoft Asset Management.

Application Workload Automation Analyst

  • Developed more than 20 automation utilities.
  • Consulted on enterprise scheduling architecture.

Service Desk Analyst

  • Developed an internal engineering portal.
  • Supported enterprise applications and infrastructure.

TDS Telecommunications - Technical Customer Operations Analyst II - 2009-2011

Supported DSL, Fiber, T1/T3, VoIP, routing, and customer networking technologies.

Selected engineering projects

BeastieNAS

Rust-based NAS management platform focused on modern ZFS administration and responsive web architecture. Technologies: FreeBSD · ZFS · Rust · Actix · HTMX · SQLite.

Talos Kubernetes Provisioning

Infrastructure automation for Talos Linux Kubernetes clusters. Technologies: Kubernetes · Talos Linux · GitOps · Infrastructure as code.

insecure-ipmi-viewer

Secure browser-based access to legacy IPMI interfaces. Technologies: containers · noVNC.

Cloud-Native Infrastructure Lab

Production-style home lab for evaluating modern infrastructure technologies. Technologies: Kubernetes · Docker · Proxmox VE · TrueNAS · Linux · FreeBSD · Helm · Traefik.

Certification

AWS Certified Cloud Practitioner

Education

Herzing University - Computer Science / Network Security coursework